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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Yarnell

November 21, 2025

5  out of  5
rating by Sharon Yarnell
"The folks at this agents office are always helpful and friendly! It is a pleasure to do business with them."
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Holly Strick

November 7, 2025

5  out of  5
rating by Holly Strick
"This agent and her staff are extremely customer focused; I am very happy with their level of service!"
We responded:
"Thank you for taking the time to leave this review Holly!"
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Rachelle

November 7, 2025

5  out of  5
rating by Rachelle
"I have been a customer of Amanda Pfahl’s team for close to 10 years. Her team is always quick to answer my questions and concerns."
We responded:
"Thank you so much, Rachelle, for your incredible loyalty over the past 10 years! We truly appreciate your kind words and are so glad that our team has been quick to assist with your questions and concerns. It’s a privilege to have you as a valued customer, and we look forward to continuing to support you for many years ahead!"
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Jason Kolecki

November 3, 2025

5  out of  5
rating by Jason Kolecki
"Great Agent and team! Without being prompted, they contacted me saying my rates were going down! I would highly recommend Amanda Pfahl State Farm Insurance!"
We responded:
"Thank you so much for the wonderful review! We're so glad we could help lower your rates and keep you informed. It means a lot to have your recommendation! Please don’t hesitate to reach out if you ever need anything!"
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Cara Salupo

October 31, 2025

5  out of  5
rating by Cara Salupo
"Wonderful agents and staff. Very responsive and knowledgeable!"
We responded:
"Thank you so much for the awesome review Cara! We're really happy to hear our team was helpful and responsive. It means a lot to us that you trust The Amanda Pfahl State Farm Agency. If you ever need anything, just give us a shout!"
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Kristy Carter

October 31, 2025

5  out of  5
rating by Kristy Carter
"It's always a pleasure working with Amanda and her office staff. Spencer did a great job quickly updating my policy and ID cards, kind, patient and knowledgeable gentleman - keep up the good work!"
We responded:
"Thank you so much, Kristy, for your wonderful 5-star review! We're thrilled to hear that Spencer, and Amanda's entire team always provide you with excellent service. We appreciate your kind words about Spencer’s patience and knowledge—he’ll be happy to hear your feedback! It’s always a pleasure working with you, and we look forward to continuing to serve your insurance needs. Thanks again!"
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Ann Petersen

October 27, 2025

5  out of  5
rating by Ann Petersen
"Always so friendly and helpful. We switched to the Pfhal agency last year and only wish we would have done so sooner—more responsive customer service, better coverage but still less expensive than our previous policy. Thanks!"
We responded:
"Thanks so much for the awesome review! We’re really happy to hear you’re loving the service and coverage since switching to The Amanda Pfahl State Farm Agency. It means a lot that you’re finding everything more helpful and affordable. We’re here anytime you need us and appreciate you choosing us!"
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Karen Lohman

September 11, 2025

5  out of  5
rating by Karen Lohman
"I would like to thank Amanda for our informative and enjoyable conversation on Sept. 9. We reviewed our policies to make sure they met our needs and my husband and I left feeling confident we had the best coverage possible."
We responded:
"Thank you for your wonderful review! At the Amanda Pfahl State Farm Agency, we make it a priority to regularly visit with all of our customers to review their insurance needs. Our goal is to ensure you have the best coverage, are receiving all available discounts, and that your policies fully meet your family’s needs. We’re so glad your conversation with Amanda was both informative and enjoyable, and that you and your husband left feeling confident in your coverage. We truly appreciate your trust and look forward to continuing to serve you!"
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Tanin Taylor

September 4, 2025

5  out of  5
rating by Tanin Taylor
"I moved to Dallas 3 years ago but I maintained my insurance in Ohio! Whenever I have a concern or issue I’m always treated with respect and the response time is always good! This particular situation that I had was handled within 2 hours turnaround!!! Thanks so much Michelle!!!"
We responded:
"Thank you so much for your kind words! We’re honored that you’ve continued to trust us with your insurance, even all the way from Dallas. Michelle and our team take pride in providing quick, respectful service, and we’re so glad we could resolve your concern within just a couple of hours. We truly appreciate your loyalty and look forward to continuing to take great care of you!"
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Anthony Reddish

September 2, 2025

5  out of  5
rating by Anthony Reddish
"Spencer was a huge help getting me my auto insurance quote, I saved like 65 dollars and it only took me a few minutes on the phone"
We responded:
"We’re so glad Spencer could turn what folks usually see as a hassle, into a quick and rewarding experience—$65 saved and just a few minutes on the phone is a win in our book! Thanks for trusting The Amanda Pfahl State Farm Agency to have your back. We’re here anytime you need us!"
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J Bartok

September 1, 2025

5  out of  5
rating by J Bartok
"Leah was EXTREMELY helpful in answering my questions regarding my car insurance towing & how I can synchronize my tenant insurance with my apartment lease agreement. We shared many laughs & she was patient, understanding & courteous."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Leah was able to assist you with your auto insurance emergency road service questions and help synchronize your renter's insurance with your apartment lease. It’s great to know she made the experience enjoyable and supportive. We appreciate your kind words and look forward to continuing to serve you!"
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Lisa Misson

August 28, 2025

5  out of  5
rating by Lisa Misson
"Michelle saved my day by helping me pay my vehicle bill over the phone with professionalism and genuine understanding of my error. She made my day with her kindness and efficiency. I'm so thankful to be a loyal customer. Have a great Labor Day weekend. ~Lisa Misson"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Michele was able to assist you with such professionalism and genuine care. She truly is a valuable member of our team, always going above and beyond to help our customers. We appreciate your loyalty and kind words. Wishing you a fantastic Labor Day weekend as well!"
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Vincent Capone

August 25, 2025

5  out of  5
rating by Vincent Capone
"When I was starting to loose hope finding home insurance, Michelle really pulled through and helped us get covered! Thanks so much!!!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Michelle went above and beyond to help you secure the home insurance you needed. Her hard work and dedication truly make a difference for our customers, and we’re so glad she was able to pull through for you when you needed it most. Thanks again for choosing The Amanda Pfahl State Farm Agency!"
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Chris Madey

July 16, 2025

5  out of  5
rating by Chris Madey
"Fast and perfect service...Best staff ever!"
We responded:
"Thank you for your kind words! The Amanda Pfahl Agency and team are thrilled to hear you received fast and perfect service! We greatly value you as a customer and look forward to continuing to serve you! We appreciate your support!"
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Sara Mae Sodeman

July 2, 2025

5  out of  5
rating by Sara Mae Sodeman
"Everytime I call, everyone is so helpful and so positive. Everything is quick and painless!"
We responded:
"Thank you so much for the kind words and 5-star review! We're thrilled to hear that every call feels helpful and positive - it's exactly the experience we strive to provide. We're always here to make things quick and painless as possible. Thanks again for your trust and support!"
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Eileen Pizzino

July 1, 2025

5  out of  5
rating by Eileen Pizzino
"I had great experience. All my questions were answered in a way I understood everything. . I would recommend State farm to others."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a great experience with the Amanda Pfahl State Farm Agency and that all your questions were answered clearly. Your recommendation means a lot to us. We're here anytime you need assistance!"
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Don Cornelli

June 25, 2025

5  out of  5
rating by Don Cornelli
"Great customer service from my agent and pricing is great."
We responded:
"Thank you for your great review Don! We greatly appreciate the time you took to let us know how we're doing! Thank you for your business and please let us know how we can be of service to you and your family. We look forward to serving you well into the future!"
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Jason Brosky

June 3, 2025

5  out of  5
rating by Jason Brosky
"The team is always helpful and quick to respond anytime I need them!"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear that you've had a great experience with our team. Being helpful and responsive is what we strive for every day, and it means a lot to know we're meeting your expectations. The Amanda Pfahl Agency is always here when you need us!"
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Debbie McNellie

May 22, 2025

5  out of  5
rating by Debbie McNellie
"Wonderful customer service and great rates!"
We responded:
"Thank you so much for the five-star review! We're so glad to hear you're happy with our customer service and the rates we offer. At the Amanda Pfahl Agency we are committed to making sure every customer feels supported and valued. Your kind words mean a lot to our team! Let us know if there's ever anything more we can do for you."
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Gary DeVincent

May 22, 2025

5  out of  5
rating by Gary DeVincent
"Great place to do business. Michelle is the best."
We responded:
"Thank you so much for the fantastic five-star review! We're thrilled to hear you had such a positive experience with us. We take great pride in creating a welcoming and helpful environment, and it's wonderful to know that came through during your visit. We're especially glad to hear Michelle made such a great impression - she truly is a valued part of the Amanda Pfahl Team, and we'll be sure to share your kind words with her. Thanks again for your support, and we look forward to serving you into the future!"
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Phillip Powers

May 20, 2025

5  out of  5
rating by Phillip Powers
"Very easy and helpful. Didnt take long at all to get back with me ."
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear that you found our team east to work with and responsive. Providing helpful service and quick answers is always our goal, and it's great to know we delivered that for you. If there's ever anything else we can assist you with, don't hesitate to reach out - we're here for you!"
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Carolee Whalen

May 19, 2025

5  out of  5
rating by Carolee Whalen
"Michelle Gruszczynski and the State Farm team go above and beyond in customer service!"
We responded:
"Thank you so much for your kind words! At the Amanda Pfahl Agency, we take great pride in providing top-tier customer service, and we're so glad you had a great experience. Michelle - and the rest of our amazing team - consistently go above and beyond to make sure our customers feel supported, informed, and valued. We're here for you every step of the way, and we truly appreciate the opportunity to serve you!"
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Sabrina Johnson

May 14, 2025

5  out of  5
rating by Sabrina Johnson
"Amanda and her team are always responsive!"
We responded:
"Thank you for your kind words! We strive to be responsive because we know how important it is to have support when you need it! We're glad to hear that you're pleased with our service, and we look forward to continuing to serve you!"
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Rhonda Kocinski

May 14, 2025

5  out of  5
rating by Rhonda Kocinski
"Goes Over and above! Always pleasant!"
We responded:
"Thank you so much for the wonderful review! We truly appreciate your kind words and are so glad to hear that you've had such a positive experience with our team. At the Amanda Pfahl State Farm Agency, we always strive to go above and beyond - and it's great to know that it shows! We're grateful for your trust and look forward to continuing to serve you with the same care and positivity."
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Mark Naymik

April 29, 2025

5  out of  5
rating by Mark Naymik
"Very helpful and friendly staff Enjoyable to do business with"
We responded:
"Thank you so much for the wonderful 5-star review Mark! We're thrilled to hear that you find our team helpful, friendly and enjoyable to work with. At the Amanda Pfahl State Farm Agency, we truly value building strong relationships with our customers and making every experience a positive one! Your kind words mean a lot to us - we're always here when you need us!"